Shipping Information
How much are the shipping costs?
Germany & Austria:
From an order value of 49€ we deliver free of charge! With an order value of less than €49, we charge €4.90 for delivery within Germany. Shipping costs for Austria are €7.90.
Switzerland:
We deliver from an order value of 175€ free shipping! With an order value of less than €175, we charge €14.90 shipping costs for deliveries to Switzerland. Customs fees may apply.
Europe:
From €175 net order value -> €0.00 net shipping costs. Below €175 net order value -> €14.90 net shipping costs
Shipping costs rest of the world / international: 100€
Please note that there is an island surcharge for some regions within Germany due to special delivery circumstances. This amounts to €19.90 in addition to the normal shipping costs.
Different prices may apply to other countries.
if you have any further questions, please contact us directly.
FAQs:
Can I track the shipment?
Yes, you will receive an email with a tracking code after your order.
How long are the delivery times?
The delivery times for Germany, Austria and Switzerland are 1-3 days.
Within Europe approx. 3-6 days and international orders can take around 11 days.
Do you offer express shipping?
Yes, express shipping Germany – delivery the next day, if ordered before 12 noon for €19.99
Is it also possible to pick it up from your warehouse?
Yes, you are welcome to come over. Please just let us know when you place your order.
Is the return of goods free of charge?
Yes, you can send your goods back to us free of charge. Please just send us a short e-mail to [email protected] and we will then send you a return label and transfer your money back to you.
Can I have my order delivered to a Packstation?
Yes, you don’t have to worry if you’re not at home.
Can I cancel my order?
Yes, just send us a short email to [email protected] and also mention your order number.
Your advantages:
- Free shipping from 49€ (as described above)
- No minimum order value
- Only 1-3 days delivery time (as described above)
- Free returns